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ORDERS MAY EXPERIENCE DELAYS DURING SHIPPING DUE TO COVID-19

FAQS

Ques : DO THE PRODUCTS RUN TRUE TO SIZE?

Ans : Please refer to our Size guide for you to best pick a size that suits you. Our loungewear line is quite stretchy and fitted.


Ques : WHAT IS ANNABELLA’S SIZE?

Ans : My size is small on both sports bra and high waisted leggings. My waist size is 23 in, my cup size is 32F and my dress size is UK size 8.

Ques : WHO WEARS ANNABELLAOFLONDON LOUNGEWEAR?

Ans : Anyone who likes to accentuate their curves, for that perfect hourglass look. As seen on influencers in the likes of @Coco_Mek, @Wandizen, @Maceelegree, @Fruitpunchxo and many others! Please refer to our As Seen On and check our Insta Feed to get Inspo on how to style your loungewear.

Ques : ARE YOUR FABRICS SEE THROUGH?

Ans : We made sure our loungewear sets are not see through our fabrics are very comfy and stretchy! In fact you could even wear it to sleep or at the gym.

Ques : WHAT IS YOUR REFUND/EXCHANGE POLICY?

Ans : Please refer to our Returns page

Ques : HOW DO I EXCHANGE A SIZE IF YOU ARE OUT OF STOCK?

Ans : Please refer to our Returns page.

Ques : WHAT HAPPENS IF YOU RECEIVE AN INCORRECT ITEM?

Ans : In the unlikely event of having received an incorrect item we do apologize and we would like to ask you to please fill up the returns form and email us at info@annabellaoflondon.com we will be happy to provide you with the item you ordered, if this item is sold out we will reimburse you. When returning an incorrect item please make sure that it is in its original unworn condition, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original packaging and tags attached. Otherwise we won’t be able to process an exchange, or refund.

Ques : DOES SHIPPING INCLUDE IMPORT/TAX CHARGES?

Ans : It does not include import/tax. Please refer to the Shipping page on our website, which outlines important information regarding import duties, taxes.

Ques : I ORDERED THE WRONG SIZE BY ACCIDENT, AM I ABLE TO CHANGE IT BEFORE YOU SHIP IT OUT?

Ans : Please contact us at info@annabellaoflondon.com and we will be able to help you anyway we can, as long as you contact us within 24hours. Please remember during launch/restock periods we receive high volumes of orders and emails, and can't always make changes to orders in time before they're shipped.

Ques : WHEN WILL YOU BE RESTOCKING?

Ans : The best way to find out about any Annabellaoflondon updates including restock dates, is to join our mailing list. Our Bella babes are the first to know and you can sign up easily by scrolling to the bottom bit of our site.