Worldwide Shipping (6-12 days) - FREE
Fast Worldwide Shipping (8 days) - 10 GBP
Express Worldwide Shipping (5 days) - 25 GBP
HOW LONG DOES DELIVERY TAKE?
Delivery time will depend on the type of shipping option you choose. All times are approximate and cannot be guaranteed.
Please note that we only dispatch orders Monday to Friday. We need 24-48 hours to process orders, all orders placed after 4 pm are processed the next day.
WHERE IS MY ORDER?
If you have ordered within the last 24-48 hours then please be patient. Your item is in the postal system and is working its way towards you! Unfortunately our delivery times are only estimates and cannot be guaranteed, but they seem to be accurate in the majority of orders. Currently due to COVID19 there are possible delays.
WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?
Depending on the value of your order, your package may or may not be charged customs or import taxes. In our experience, order values of less than £30 / $40 are unlikely to inccur any import duties or fees in most countries. Canada is one of the few exceptions where customs duties are applied on all clothing imports above $30.
However, if your parcel does incur customs taxes or duty it's entirely up to you (as the receiver) to cover these costs. Unfortunately, as these charges differ from country to country we are unable to directly advise you on what these might be. We recommend contacting your local customs ofﬁce prior to ordering so you're not surprised by any unexpected delivery charges.
By law, all items must be declared at their full price and we cannot alter the amount to decrease any custom fees.
In the unlikely event that you wish to refuse your delivery, you may still be held responsible for the original customs fees or import duties and the cost of returning the package to Annabellaoﬂondon. We regret that we can only refund you the value of your order minus any fees we are charged upon return for your item. If a delivery is refused by you then unfortunately we cannot be held liable for any loss or damage incurred by your order during transit back to us.
Return & Exchange Form
Please ﬁll in the table below with the items you have purchased and put a tick next to the items you wish to return or exchange